Suffering is an inevitable principle of life. We cannot avoid it. Neither can we run away nor hide from it. But in the midst of experiencing, it in the form of fear, anxiety, uncertainty, or grief—what we need is having someone who can remind us, “You are not alone.”
Based on such care philosophy, Core Recovery is an Arizona mental health facility that wants you to know that you’re not alone. Whether it’s anxiety, depression, addiction, trauma, or family system issues, your road to healing starts here at Core Recovery. Heather Peltier, the CEO, is passionate to help people overcome obstacles in life and live their best selves no matter what. Aligned with this objective, Core Recovery offers you a comprehensive care treatment ranging from mental health to long-term addiction programs so that you can manage your thought processes, overcome difficult emotions and develop healthy coping mechanisms for the long run.
In an interview with Insights Care, we sat with Heather to know more about Core Recovery’s services to help you attain your best self.
Following are the excerpts from the interview.
Please brief our audience about the center. Kindly tell us the source of inspiration for venturing into the Rehabilitation niche.
Core Recovery provides integrated behavioral health services that meet the needs of the patients we serve. Our staff of professionals provides evidenced based care that increases treatment outcomes in an outpatient setting. All Core staff is inspired to serve the mental health community, reduce the suffering so many individuals struggle with daily, and support them in a compassionate recovery environment.
Kindly brief us about yourself and shed some light on your journey at the center.
My name is Heather Peltier and I have been helping organizations reach their true potential for over 30 years. I have a bachelor’s degree in communications from the University of Arizona and a master’s degree in organizational management from the University of Phoenix. I strive to understand the interdisciplinary approach to management and directorship. My journey to becoming the Chief Executive Officer at Core Recovery is the culmination of a wide range of experience in various industries.
However, at Core Recovery, I can live out my true passion by serving the community and helping people overcome obstacles that prevent them from living full and happy lives. I adhere to a servant leadership style that helps me to assist the team in all aspects of company operations, from clinical to administrative. My leadership style allows me to quickly assess situations and leverage the team to create a safe and welcoming environment along with top-quality patient care.
Like so many of us Arizonans, I moved from the midwest in 1990. I love to entertain my family and friends and spend time with my husband of 20 years, my two teenage daughters, and of course, my Shih- Poo.
Can you elaborate upon the core values on which the organization is built and its mission?
Fulfilling a critical need with unparalleled recovery care and unmatched mental health expertise. As mental health and recovery specialists, we understand how critical it is to get the help you need for a mental health disorder or addiction. No matter what you’re faced with, we have one goal in mind—we are here to help you feel your best again. If you need comprehensive mental health and addiction treatment to reach long-term sobriety, look no further than the team at Core Recovery. We are here to help you feel your best every step of the way—starting today.
Kindly elaborate upon the organization’s services. And how is it currently positioned as the most reliable name in organizations providing complete continuum rehabilitation solutions to patients in need?
Core Recovery provides integrated mental health services by compassionate professionals who collaborate in using evidence-based treatment services to meet the needs of our patients. Our team of professionals provides intake assessment, treatment planning, case management, medication management, and group, individual, and family counseling. They work together to provide the highest quality of patient care.
Can you elaborate on Patient Care Support led by the organization’s team of experts?
Our integrated care model brings together a team of Psychiatric Nurse Practitioners, Counsellors, Case Managers, and Behavioral Health Technicians to create a personalized and comprehensive treatment plan for each patient. For patients in need of medication management, Psychiatric Nurse Practitioners work to identify the underlying diagnosis and create a medication management plan to meet the unique psychiatric needs of each patient.
Our counselors work alongside psychiatric nurse practitioners and integrate counseling services that provide evidenced-based therapies using group, individual, and family counseling to increase patient treatment outcomes. Case managers and behavioral health technicians provide an extra level of support for patients in need of daily care to ensure the highest quality of services are delivered.
What is your opinion on the rehabilitation organizations aligning their offerings with newer technological developments, especially when it comes to catering to the dynamic needs of the healthcare space?
Core Recovery utilizes technology to provide current training and certifications for all staff. In addition, our Electronic Health Records system supports professional collaboration, and effective communication and ensures patient confidentiality is protected securely.
Being an industry expert, would you like to advise the budding entrepreneurs and enthusiasts aspiring to venture into the rehabilitation space that you are catering to?
The behavioral health industry needs servant leaders that are passionate about meeting the needs of the communities they serve. Although the behavioral health industry has its challenges there is nothing more rewarding than helping individuals heal.
How do you envision scaling your organization’s services and operations in 2023 and beyond?
We have opened a second location in Surprise (12691 W Smokey Dr. Ste. 127) where we will be able to serve more people in need of mental health, addiction, and trauma services. We would like to continue to grow throughout the valley to serve mental health populations.
