Every individual who uses a smartphone or IoT device is aware of the crucial role that cybersecurity plays. From protecting one’s privacy to averting digital threats for multinational companies, cybersecurity has evidently become an inevitable necessity of our everyday lives.
To cater to this necessity, cybersecurity companies diligently strive to innovate solutions that revolutionize how the IT and associated industries perceive threat protection. One prominent name among such companies is iatricSystems, Inc., a healthcare technology company dedicated to improving the delivery of care through technology.
Headquartered at Daytona Beach, Florida, iatricSystems, Inc. was founded to bring together healthcare experience, products, services, and partners to deliver solutions that enhance existing investments in healthcare IT.
“Over the past 30 years, we have supported more than 1,300 hospitals and provided solutions to the Hospital and Healthcare Market that protect the privacy and security of patient data and healthcare systems,” says Rob Rhodes, the Executive Vice President for iatricSystems.
In the following interview, Rob shares his insights on the current landscape of the healthcare cybersecurity solutions market, the impact of the COVID-19 pandemic on the industry, and his vision for the company.
Below are the highlights from the interview:
What aspects make iatricSystems stand out from the competition?
The best way to improve the delivery of care through technology is to have a team that has lived in the world that we’re building solutions for. Our solutions are built by combining the skills of our clinicians, nurses, lab techs, other subject-matter experts, and the skills of our IT & Information Security and Privacy experts.
What is your opinion on the impact of the current pandemic on the global healthcare sector, and how has your company fared during the pandemic?
The pandemic put a lot of stress on the global healthcare market and has required overworked healthcare heroes to continue to have to do more with less. Despite decreasing hospital margins, we’ve seen that organizations are still committed to providing the highest quality, safest, and most secure healthcare possible. Our company has managed the pandemic well, as we have continued to do our best to support the mission of our customers.
In your opinion, what could be the future of the healthcare technology services sector—specifically cybersecurity—post the pandemic? And how are you strategizing your company’s operations for that future?
The pandemic continues to underscore the need for good cybersecurity. Cybercriminals don’t take days off, and we’ve all seen the headlines of numerous healthcare system breaches from hackers taking advantage of the pandemic. Organizations had to act quickly to provide remote working opportunities, and the pandemic has increased opportunities for curious individuals to snoop on medical records in-house.
In response to new challenges, the healthcare technology space is continuously evolving. With more breaches happening every day, privacy and security teams need all the help they can get. We’ve seen—and have made—great progress in the Artificial Intelligence space and have already begun to including AI in our core products to uncover breaches before they happen, as well as automation tools to allow privacy and security teams to focus on more important tasks.
As an established leader, what would be your advice to the budding entrepreneurs and enthusiasts aspiring to venture into healthcare tech services?
My advice would be to understand your customer’s world and the threats that they face daily. Your goal should be to help them manage their threats in a way that is realistic for their reality. Hospitals have limited budgets for staff and technology, but they still need the highest levels of security.
How do you envision scaling iatricSystems’ operations in 2021?
We continue to improve our technology to help our customers improve the productivity of their teams. Via our managed privacy services, AI-driven technology, virtual assistants, and relationships with top-notch cybersecurity partners, we can help even the smallest organizations fight the bad guys.
About the Leader
Rob Rhodes, the Executive Vice President for iatricSystems, started his career in Healthcare IT in 1990 at MEDITECH. Rob moved into the Hospital Provider space in several roles, including Chief Information Officer. Rob’s strong background in technology, hospital operations, and information security & privacy led him to join iatricSystems in 2013 as Senior Director of Patient Privacy. Rob led the team that achieved KLAS Category Leader with the iatricSystems Security Audit Manager product for four consecutive years.