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Seasons in Malibu: Blending Luxury, Customer Service, and Clinical Support to Rehabilitation Care

Don Varden | CEO | Seasons in Malibu
Don Varden | CEO | Seasons in Malibu

If you’re aware of the metaphor “Elephant in the room,” there is always one present for individuals who deal with addiction or mental health issues. For them, Denial is that big elephant that keeps them lost, overwhelmed, and isolated. While some may respond to it by pretending that it doesn’t exist, others may get defensive over being poked about it. Either way, accepting that—you suffer from addiction or mental illness, and that you may need help and support—is overwhelming or the hardest thing to do. You may feel overloaded, emotionally, and out of control over your life.

Consumer Affairs’ five-star rated emotional resort; Seasons in Malibu is on a mission to pave the way for providing comprehensive client care at the highest level. It has a unique approach that goes beyond one’s imagination and shows us that care has no set boundaries. Highly recognized for Innovative and Cutting-Edge Holistic Treatment Modalities and expert-led treatment for mental health conditions and addiction, the company is located on a bluff in Malibu, CA—just outside of Los Angeles, allowing the clients to enjoy the natural view of the ocean and seek help in their recovery journey.

Understanding that rehabilitation requires a clinical approach to its client’s service, the company’s three core values: Clinical Sophistication, Customer Service and Luxury, have been a success factor in clients’ satisfaction toward care and recovery. In addition, its certified team of experts are available to not only provide one-on-one or group therapy sessions for treating the clients, but also to welcome, encourage, and uplift them to—develop new healthy lifestyles, rediscover old hobbies, or try new activities that were once neglected due to addiction or poor mental health. Holistic activities like Yoga, Beach Walks, Swimming, Meditation, Nutrition Therapy, Art Therapy, and Massage that support the objective of utmost care, are only a few to name.

Don Varden, the CEO, is committed to making the clinical mission of rehabilitation possible, by teaming up with experts and helping the clients achieve success in recovery once they have left the doors of the company. It is under his leadership that the company has been recognized with Newsweek Excellence in Dependency Treatment in 2019 and Forbes Top 5 Rehab Centers for Executives in 2020.

Let’s dive in to learn about operations that make Seasons in Malibu a perfect combination of comfort and recovery, both in one place.

Source of Inspiration

Unlike having a personal mission, the company’s source of inspiration came out of an opportunity to venture into a section of healthcare that appeared interesting to Don. Over time, as he started to observe the extraordinary change happening to his clients, he became even more motivated. The satisfaction of watching an individual go from the state of distress they were experiencing upon admission, to a state of hope upon exit, fueled the journey and inspiration of watching more miracles happen every day.

Don came into Seasons Recovery Centers in 2008. Originally, his history of expertise was in global business. Seasons was a good fit because it allowed him to bring some of his business acumens to the clinical mission. Teaming with the brilliant Doctors here has provided a collective path filled with structural efficiency and expert clinical care. The journey through this has been a progression of success as he learned more about how to succeed and where value is placed when it comes to competent care.

Core Services at Seasons in Malibu

The company is built on the foundation of excellent clinical care. Clients are treated solely by doctors and receive up to 65 one-to-one sessions in a thirty-day stay. They have a veteran team with a high rate of retention that provides an expansive list of services which include:

  • Individual therapy
  • Case Management
  • Somatic Experience
  • Acupuncture
  • Spiritual Therapy
  • Craniosacral Therapy
  • EMDR
  • Brainspotting
  • Yoga
  • Equine Therapy
  • Massage
  • Personal Training
  • Nutritional Counselling
  • Groups and Recovery Support Meetings

The reliability comes as a result of our well-known reputation for high-quality care and the company’s 15 years of service. In addition to the doctoral level one-to-one care, what gives the company a competitive edge is its—First class amenities overlooking the beaches of Malibu, Curated treatment plans and Multi-disciplinary team of experts, and World class referents.

Comprehensive Client Care

The company follows a 360 view of client care. From the time of admission, clients are integrated into a co-created treatment plan. Setting the client up for success is determined by the ability to reasonably meet client goals, ensuring the participation of the support system, and providing clear directions towards success. The team of experts think about all individual aspects of the client’s needs and how they can align in a meaningful way. This is not a one size fits all approach. The company appreciates working with a population that is highly motivated and invested in their success as much as the team is invested in their growth.

Wrapping Up

Running such a high-quality program requires several resources and factors that are to be considered, like the models of behavioral healthcare, the team’s level of expertise, the environment in which care is provided, the brand and its sophistication overall. Often, the hard work pays off when the client’s level of satisfaction is observed as they feel like they are coming in to have a special type of care.

Reflecting on the business’ service quality, the company may take its own pace until it feels that the time has come to replicate its existence and expand its care measures within the rehabilitation industry.

Client’s Thoughts About Seasons in Malibu

I had an amazing experience at Seasons in Malibu. From the moment I arrived, everyone was welcoming and accommodating. I felt completely cared for and was treated with the utmost respect and kindness. The staff’s knowledge and ability to connect individually with each client are beyond comparison. My treatment program encompassed a unique balance of healing and growth mentally, physically and spiritually. The program at Seasons coupled with hard work gave me the tools to be successful and solidified my desire to be healthy and well.

Ellen

Seasons is truly a one-of-a-kind place. I arrived at a shell of myself, full of self-hatred and despair. Everybody at Seasons greeted me with kindness, respect, and love. Through the highest quality therapy, introduction to different modalities, and compassion, Seasons gave me a new, authentic life. I will forever be grateful for my time at Seasons.

Camille

Every single person is warm, so helpful, so genuine, so accommodating, and completely without judgement. And the team of therapists-my goodness. Absolute professionals and so kind, so skilled. They have assembled a dynamite team of caring and talented people. They treat people as individuals with a holistic approach. They focus on much more than the surface-level addiction or mental health diagnosis you present with. This is so important for lasting recovery. Bonus—the environment is beautiful and the food is fantastic. Highly recommended!

Meredith

The time I spent at Seasons in Malibu profoundly changed my life. The analysis and therapy I received from several different perspectives helped me to build an effective and lasting understanding of myself and the reasons I have been drawn to substances. I really can’t conceive of a more effective program. Also, the facility is beautiful, the food is amazing, the location is almost dreamlike and the staff is excellent.

Dylan of WA

Verified Reviewer Verified Buyer

My stay at Seasons in Malibu was amazing!! To say that they are the standard is the absolute truth. Everything from the facility and its amenities to all the support staff at all levels. The real pinnacle is the Therapists. They are world-class. The growth I achieved there was amazing!! The amount of concern exhibited by everyone was down with heartfelt compassion and concern. It was a life-changing experience that I will have with me for the rest of my life. P.S. Professional Chefs prepare nutritious and gourmet meals. Go for the therapy and stay for the food!

Eric of IL

Verified Reviewer

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