Have you ever seen a swan carrying its baby cygnets? If not, the beautiful scene cannot be textualized but can be picturized as a frame filled with warmth, care, protection and emotions of its mother to keep the baby duckling safe and secure.
Similarly, out of the various effectual needs of humankind, the most craved is the need to be heard and prioritized with utmost care and comfort, especially in challenging situations. In contemporary times, the dearth of the fulfillment of these basic requirements has led to a considerable increase in the number of humans suffering from mental health issues or being driven toward the path of addiction.
To ease this environment, leaders around the globe are focusing on presenting unique solutions to help overcome various physical and mental barriers that one might face in the course of a lifetime.
One such leader is Dr. James Flowers—Founder and President of J. Flowers Health Institute, who touches upon the emotions of warmth, care, and the need to be heard and offers his patients a beautiful gift of a renewed life through his institution. Through his effective and empathetic leadership along with his team, he is creating an experience that is much more comfortable and relaxed with what they call “7-star concierge services.” He mentions, “From the moment of arrival to the Institute, we make every arrangement to ensure our clients’ stay with us is seamlessly productive. We chauffeur our clients to and from their luxurious accommodations and private appointments with our team. We coordinate all services, collect medical records, and more.”
That is the impact he is curating for all his patients.
Through the following interview highlights, let us dive in to read further about his inspirational tale of transformation in the healthcare industry!
Dr. Flowers, kindly brief us about yourself and your professional journey so far.
My professional trajectory and entire life changed when two of my older sisters passed away exactly one year apart, when I was an undergraduate. One sister was involved in a tragic accident and was killed after leaving one of the nation’s top drug and alcohol abuse treatment centers and relapsed. She had been in and out of treatment centers for years and was never able to stay sober for more than 90 days. My middle sister suffered a long, painful battle with cancer and passed away on her 30th birthday, just one year after my oldest sister had been killed in the accident.
It was at that time I decided to change the course of my life. I went back to graduate and post-graduate school and was trained to work with highly complex individuals suffering from complicated mental health, medical and myriad life difficulties, allowing them to uncover the etiology of their suffering and begin thriving in life once again.
Please enlighten us about J. Flowers Health Institute and the inspiration behind it.
The inspiration behind J. Flowers Health Institute was the experience of my early life trauma, losing so many close family members to painful mental health, medical and addiction issues.
Many mental health and medical providers make diagnoses within just a few minutes of meeting an individual, due to the strain of our healthcare system and the limited time a provider has with each patient. Unfortunately, when one does not have the proper amount of time to spend with a patient, it often results in a misdiagnosis. On average in the United States, a physician spends less than 15 minutes with each patient throughout the day, and a psychiatrist frequently diagnoses within seven minutes of sitting with a patient. Additionally, many individuals throughout the healthcare system seek the opinions and treatment of several different care providers in different locations and rarely if ever do these care providers discuss the patient with one another.
I founded J. Flowers Health Institute on the principle of cross-institutional collaboration and face-to-face quality time.
Our expert team practices with absolute precision every moment of the day and will go to any length to correctly diagnose the correct and true illnesses from which each individual suffers. We then develop a roadmap for a successful resolution and incorporate a treatment approach that our team then implements allowing individuals to once again live fully and successfully.
What are the core values of the organization? What are the Institute’s mission and vision statements?
J. Flowers Health Institute facilitates a team of doctors and professionals specializing in concierge client care for complete and comprehensive health, substance use disorders, chronic pain, failure to launch, and overall health and wellness.
We select the best providers and protocols from Western medicine, holistic health, integrative nutrition, sports medicine, and more that will help our clients reach optimal health.
Our core values guide our team to provide the highest quality of concierge care and the best results possible. We lead with positivity and passion and maintain client relationships with respect and compassion.
Teamwork and collaboration are the backbones of J. Flowers Health Institute, where we synthesize our leadership skills and education to develop holistic care plans. We are truthful and act with integrity while providing hope and healing to every client.
The collaboration and cooperation of our luminary group of board-certified experts deliver the future of healthcare: a very deep approach to whole-person health that clearly identifies hard-to-pinpoint issues.
This creates the best opportunity for your healthy future.
What are the key offerings of J. Flowers Health Institute, and how is it impacting the concerned demographic?
There are a lot of wonderful programs out there that are very psychiatrically oriented, or very medically oriented in sterile feeling clinical settings. However, there are really no programs who truly dig wide and deep in a 360-degree approach in every single area of an individual’s life. Also, we see that clients can have a negative response to sterile, clinical environments, so we made our environment extremely comforting and welcoming. We find it lowers one’s anxiety and the less anxiety one experiences, the more they are able to open up and discuss their core issues and problems.
The J. Flowers Health Institute offers a concierge level of stabilization, comprehensive diagnostic evaluations, and a bespoke wellness program for each and every client who may need one or all of these levels of care.
As an expert in the behavioral pain management segment, what do you think are the required elements in the current scenario to revolutionize the experience for patients?
Pain is very subjective, a very individual experience. We all feel pain in a unique physical way, however, pain also provides a strong emotional response because the nervous system is the only way we physically feel pain and the more active the nervous system becomes, the higher level of pain we experience.
When the nervous system is taxed due to pain, one begins to have a crescendo of effects including a lack of sleep, increased anxiety, depression, fear, and grief. Each one of these builds upon the other, and each one intensifies, and we develop what we call chronic pain syndrome, or a failure to thrive.
To effectively treat pain, it must include a multidisciplinary approach to effective treatment, including a medical team, a physical therapy team, a psychological team, as well as nutritional and spiritual teams, who have all been fellowship trained to treat this extremely difficult condition, from which more than 133 million people in the United States currently suffer.
How, in your opinion, are the current technological avenues adding value to multi-disciplinary addiction treatment?
Virtual reality is the newest technology to help with pain reduction. There are, of course, many technological medical advances, but utilizing virtual reality therapy has proven to be extremely productive in reducing suffering.
What are the current challenges in providing solutions for addiction? How have you turned them into opportunities that are charting your company’s growth upward?
The biggest obstacle to treatment is stigma.
Unfortunately, stigma continues to play a role for those who do not seek treatment for addiction. There are so many people that do not seek treatment because of a fear of what co-workers, family, friends and society in general feel and say publicly about those suffering from addiction.
Addiction is not a moral problem; it is a brain disease and must be treated as such.
As an experienced leader, what advice would you like to give to aspiring entrepreneurs and enthusiasts who wish to venture into the competitive industry that you are serving?
I see many new people in recovery, either from addiction and mental health problems or both, who decide they want to help others, become entrepreneurs, and start their own treatment center or practice.
Untreated mental health and addiction kill thousands every year, and inexperience can contribute to the death of many if a program is run by an inexperienced or undertrained provider.
My biggest words of advice are to work under a mentor in the industry for no less than five years before beginning to go into private practice or developing their own programs.
What are the future goals of the organization? How does it envision scaling up its operations and reach in 2023 and beyond?
Our Institute is growing faster than I ever imagined. We are excited to announce that due to our remarkable growth and best-of-the-best mental healthcare services, J. Flowers Health Institute launched, in October of 2022, the J. Flowers Health Institute Assessment Center in the United Kingdom.
Many of our clients travel from the UK to see our team of experts, so we understand the importance of having a base in London as a first step for mental health and substance use disorder services.
We are the first to introduce core technology to help with assessment using our brain mapping services. At J. Flowers Health Institute, no detail is left to chance.
Testimonials from Clients
J. Flowers Health Institute saved my life. I will never forget how loving and caring the staff is. This is a place where I have found myself and I’ll be forever grateful. I can say today that I am truly happy thanks to my choice of working in this program. I love J. Flowers Health, and even better I now love myself.” – Stacy 5/20/22
“I loved the multi-disciplinary approach that let me try many different modalities and hone in on the ones that were most effective. All the employees and providers were committed to the client’s health and wellness. They all went above and beyond day after day. I truly felt cared for and loved.” – Justin 4/28/22