Originated from the founder’s desire to provide quality care for people, Sunny Days In-Home Care is committed to providing high quality, client-centric, and affordable in-home care services to its clients. It assists them in leading dignified and independent lives in the comfort and safety of their own homes. The company sees that its clients’ individual needs are carefully assessed, understood, and met through the selective assignment of qualified, trustworthy, and a compassionate personnel.
Sunny Days began in a small in-home office with the Founder, David Ellenwood, controlling all operations. Shortly after, David met with clients, developed care plans, and hired caregivers, while his wife helped assist with building the business structure. Later, a field manager was hired to manage care and client shift coverage. After about one year into the business, a new office space was rented, office staff was hired, and additional field management was brought to the team. Today, Sunny Days is headquartered at Canonsburg, PA, and operated by an office staff of about ten along with ten Regional Field Managers.
The company desires to provide the individuals, with disabilities and seniors, an atmosphere in their homes that is respectful, caring, and compassionate, so that they can live their lives to the fullest.
The Benevolent Kingpin
David has worked as a sales professional most of his life. His experience has been in marketing for several home healthcare agencies. Addressing the same, he asserts, “I witnessed first-hand companies providing sub-par at-home care, who were in the business just to make a buck.” For David, this became increasingly frustrating because he believed people deserved good care first. This led to the doors of Sunny Days In-Home Care opening in February 2011.
David himself was the very first caregiver. He worked around the clock caring for clients while learning their needs. During this time he worked at keeping all other functions of the new business running smoothly. He was, essentially, a one-man band for the first few months. Later, his wife, Evelyn, quit her full-time job and joined him. Together they continue to make a great team while providing elite healthcare solutions for patrons seeking home care services.
Distinctive Products and Services
Sunny Days provides professional, affordable, and caring in-home living assistance for seniors in the Pittsburgh area and surrounding regions. Its Pittsburgh home care offers companionship, light housekeeping, medication reminders, personal care, transfers, and a lot more. The company aspires to provide the highest level of care in every home by making the seniors the most important part of what it does. At Sunny Days, local field managers develop relationships with the clients and caregivers and strategic training is provided with an aim to equip caregivers as much as possible.
The company currently cares for 234 clients, in about 10,000 care hours, weekly across western Pennsylvania. Clients are locally managed by Field Managers, who meet with the client, develop a care plan, and strategically match them with a caregiver to make sure that their needs are met. Client care is monitored monthly by a monthly client visit by the Field Manager and care is regularly assessed through an online portal to make sure tasks are completed at each visit.
Noteworthy Accomplishments
Sunny Days In-Home Care has been an Inc. 5000 recipient for two years, 2017 and 2018. This list represents some of the fastest growing companies in the nation, and the company was honored to be included. Additionally, Sunny Days is recognized by the BBB. In 2016, David and Evelyn Ellenwood were nominated for EY Entrepreneur of the Year. Sunny Days has also received local recognition for participation in local events and assisting with the community.
The Values Abided
- Client care is the top priority
- Sunny Days is always accessible and available
- Commitment to the godly principles that Sunny Days was founded upon
- To create a caring and respectful environment in the homes of the clients
- To foster an atmosphere of trust and safety between the clients and employees
- To create a positive work environment for the employees in its clients’ homes
- To conduct business with the highest level of integrity
Staying at Pace with Advancements in the Industry
Since the healthcare industry is ever-evolving, the company continuously tries to stay compliant and up-to-date on the newest methods and information on quality care and for those with disabilities. In Pennsylvania, Medicaid recipients of in-home care recently were made to fall under the control of Managed Care Organizations. At Sunny Days, new methods, technology, and procedures are now in place to make sure all clients are served appropriately. The agency has “adapted with the times” to ensure needs are met and protocols are being followed.
Future Plans
Sunny Days plans to continue to grow within the region. “The growth and service opportunities are limitless!” asserts David. The company also plans on adding different certifications to diversify the types of care that it can provide to its clients.
